Privacy Policy

Information We Collect: Porta POV only collects the personal information necessary to fulfill your orders. This includes your name, shipping address, and contact information (such as email and phone number, if you provide it) to process and ship your purchase. We do not collect payment or credit card information on our site; all payment processing is handled securely by our third-party payment providers (such as Shopify or Stripe). We also do not collect any additional personal data beyond what is needed to process and ship your order.

How We Use Your Information: We use the information you provide solely to:

  • Process and fulfill your orders (including sending order confirmations, updates, and tracking information).

  • Communicate with you about your purchase, order status, and customer service inquiries.

  • Comply with legal requirements (such as taxes or customs declarations for international shipping).

We do not use your personal information for marketing purposes, and we never sell or rent your data. We share your shipping and contact information only with trusted third parties as needed to deliver your order (for example, carriers and logistics partners).

Cookies and Tracking: Porta POV does not use analytics or advertising tracking on our site. We do not employ Google Analytics, Facebook Pixel, or any other third-party tracking cookies. The only cookies used are essential cookies required by Shopify to maintain your shopping cart, process checkouts, and ensure basic site functionality and security. You can disable cookies in your browser, but some parts of our site (like the shopping cart) may not function properly without them.

Data Storage and Security: Your personal data is stored securely on Shopify’s servers. We use industry-standard security measures (such as encryption and firewalls) to protect your data. We retain your information only as long as necessary to fulfill orders and for legitimate business purposes (such as record keeping or legal compliance). After that, we will delete or anonymize it. Access to your personal data is restricted to authorized personnel only.

Your Rights: We comply with the EU General Data Protection Regulation (GDPR), the UK GDPR, California’s CCPA, and other global privacy laws. Depending on your location, you may have the following rights:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can ask us to correct or update inaccurate information.

  • Deletion: You can request that we delete your personal data (subject to legal requirements).

  • Restriction or Objection: You can ask us to restrict processing or object to certain uses of your data.

  • Portability: You can request a copy of your data in a structured, machine-readable format.

We do not sell your personal information, and we will notify you of any changes to this policy. To exercise any of your rights or for privacy questions, please contact us at portapov@gmail.com.